Frequently asked questions.

Your front desk verifies reactively, one patient at a time, usually the morning of. We verify your entire upcoming schedule ahead of time and write the full benefit breakdown directly into your EHR, carve-outs, session limits, telehealth, copays, and anything that needs a flag. Your team opens their day with the work already done.

We operate under a signed Business Associate Agreement with your practice before any work begins. Patient information is handled under documented, secure procedures, and every verification goes through quality assurance. Protecting your patients' data is foundational to how we work.

One flat monthly rate based on the size of your practice, with everything included, no per-verification fees. After an initial 90-day start, it's month-to-month. We'll walk you through exact pricing for your practice on a short call.

Onboarding is light: a signed BAA, a one-time connection to your EHR, and a short walkthrough of your workflow. Most practices are live within a couple of weeks, and we run extra quality checks during the first stretch to make sure everything matches how your practice works.

We flag it before the visit, not after a denial. Urgent issues like an inactive policy or a required prior authorization are surfaced so your front desk can act in time; routine notes like an unmet deductible are recorded so you can set patient cost expectations at check-in.

No. We learn your workflow and fit into it, your EHR, your formats, your schedule. The goal is for verification to simply be done each morning, without your team changing a thing.